Showing posts with label contempt. Show all posts
Showing posts with label contempt. Show all posts

Friday, July 10, 2009

Proof That I Need My Upcoming Vacation

Um, tourists? You can't hide. I saw the brim of your pastel visor from a mile away. I also saw the bag in your hand advertising "Authentic" Western Wear, with your flamingo pink cowboy hat inside.

Seriously, where do you even get a pink cowboy hat? I don't know any place in town that would sell them, but I'm guessing it must be somewhere nearby or you would have stashed the bag in your car, am I right? Or maybe not; you don't seem too bright.

I can't decide if the majority of tourists are tacky by nature, or if the act of touring brings out the tack they never knew they had. All I know is that middle-aged men should never wear polo shirts in colors with names like "mango dream" or "fresh mint swirl" - and under no circumstance should their wives coordinate their eye makeup to said shirts. (Okay, fine, the shirt colors probably have much more masculine names - "citrus rage," perhaps, or "herbal death freeze" - but you can bet I was right on with the eyeshadow names.)

And no, we don't sell newspapers. And while I am perfectly happy to direct you to the nearest newspaper stand, I will not apologize for the inconvenience of you having to walk an entire extra block.

Anyhow, Herbal Death Freeze does you no favors. Your body's need for exercise is clear.

I really don't understand why you're harping on about this, Good Sir Death Freeze. "You should really have newspapers. It'd be a good business venture." Yeah, and you know this how? There are three coffee shops within three blocks of our store, and all of them have newspaper stands. There's also a newspaper stand down by the barber shop. There is no need for us to sell newspapers. In other words, there is not enough demand to necessitate supply.

You're looking for the Wall Street Journal, yet you can't grasp that concept?

Of course, there was also the guy who asked me to explain our credit policy, and then stopped me midway through my spiel, saying, "well, I have a better idea."

Oh do you now?

"I have a bookstore in Nebraska" (uh-huh) "and I think you should do a straight trade. We can give you our books and then you can give us some of your classics, since they don't sell."
"Actually, our classics do sell. That's why we have so few of them."
"We don't sell many classics at our store."
"That's unfortunate. But I can't change the policy for one person."
"You mean you don't have the authority."
"No, I mean I'm not going to change the policy just for you."

I know I'm pushing my luck when I say things like that, but come on. Just shut up.

And look: I understand that you want someone who will discuss the merits of Jodi Picoult with you. But that someone? Is not me. Because I. Hate. Jodi. Picoult. I hate her clunky phrasing. I hate her Lifetime movie dialogue. And I freaking. LOATHE. her cop-out endings.

I think the merits of Jodi Picoult can be best summed up by observing that none of her fans know how to pronounce her name.

So yeah. My vacation starts this Sunday, ends next Sunday, and necessitates the use of planes, which had better not screw me over. Because if I get stalked by a crazy drunk woman at the Radisson and have to eat at their restaurant (called - I shit you not - "Enigma") again, I will cry. And if that crazy drunk woman stands outside the door to my room and tells me to "make sure I lock the door tight," well...that would be messed up.

Friday, May 22, 2009

I Am the Lumberjack of Shitty Music

When confronted with a forest I will always, and without apology, focus solely on the trees. I do this because I like trees. Taking this cliché to its metaphorical extension, I dig details, and frankly, I see nothing wrong with this. Big Pictures are fine; they are varied and expansive and cover a blank space on the wall quite nicely, but as I am a Seinfeld fan, I find my greatest satisfaction in the dissection of irrelevant trivia.

As a result, I have a thing about stupid lyrics. The song itself could be fine, and the overall lyrics could be decent, but if there is one stupid phrase, I will harp on it like nothing else. Take, for example, this line in the Death Cab For Cutie song “Crooked Teeth”:

At night, the sun in the trees
Made the sky line up like crooked teeth
In the mouth of a man who was devouring us both

I actually think this is kind of a cool image. Except:

At night, the sun in the trees

Yep, that makes sense. Because, y’know, I love going sun-gazing at night. I like to just lie on my back under the pitch-black sky, soaking up those glorious golden rays. Just make sure to wear your sunscreen, kids – 90% of skin cancer is contracted by professional spelunkers.

The song, to be fair, is really pretty decent. But you know what song isn’t decent? That Proud to Be an American song. I don’t know exactly what it’s called – probably “Proud to Be an American” – but I’m not looking it up, because I’m lazy. Anyway, forget the forest; this song contains one particular tree I’ve been dying to eradicate for a long time. I’ve ranted about this line many times, so I expect that some of you will read this, sigh, and type your way to a less redundant destination. But you know what? I don’t care. Because this lyric pisses me off, and I want my disgust recorded for posterity.

I’m proud to be an American
Where at least I know I’m free

I have many problems with this line, but let’s start with the problems I have with its message.

First, there is the notion that all it takes to be proud of one’s nationality is freedom. That’s it. Freedom. Nothing else. And this annoys me, because it requires that one’s standards be tragically low. Add to this the fact that “freedom” in this instance is such a vaguely defined concept (not that this is terribly unusual, but whatever) and you have one cantankerous Sam.

The use of the word “American” to refer solely to citizens of the U.S. rather than those of two entire continents is also irritating, but could possibly be justified on the grounds that “U.S. Citizen” does not lend itself well to lyrics. I’m willing to give a little leeway here, if for no other reason than to keep from appearing militantly P.C., since those people drive me bonkers. Bonkers, I say.

Anyway, it’s not the major issue. What really burns my toast is the fact that this lovely couplet makes no grammatical sense whatsoever.

I’m proud to be an American
Where at least I know I’m free

I too am proud to be what I where. Or proud to be where I what. Or where I know, or what I’m free. Also:

My brain just shriveled up and died.

Saturday, March 14, 2009

No.

Seriously, people?

If you want to buy some books, you buy them all at once. That is, you set them on the counter, I ring them up, you pay me, I bag them, and you leave. You don't bring up some books, have me ring them up, tell me to bag them, and then let your four year old granddaughter prance around the store with them for THIRTY MINUTES while I wait for you to decide what else you want. That is not how it works.

Also, if you have store credit, you either give me your credit slip or, if we have it on file, you tell me so and give me your name so I can like, I don't know, look it up? I mean, that sounds pretty logical to me. But you know what isn't logical? Staring at me blankly for about thirty seconds, then sputtering, "what do you mean it's thirty dollars? We're part of your book club thing!"

"'Book club thing'? You mean you have credit?"
"Yeah, that."
"Do you have your paper, or -"
"You never gave us one!"
"Okay, then you left it here?"
"Yeah!"
"Fine. What was your last name, please?"
"I don't know."
"You don't know."
"I think it's under [name]."
After a few moments of searching:
"Okay, found it."
"Why didn't you have it before?"

Yeah, um, that's annoying.

"Because I'm not actually telepathic. If you have credit I need you to tell me."
"...Oh. Well, we didn't know that."
"No problem."

I applied their credit, adjusting their total accordingly, and naturally, Grandma Genius (who, by the way, was neither senile nor particularly old, just dumb as a freaking post) decided to pay me almost exclusively in change. I swept the change into my hand one veritable pound at a time, and she shoved four pennies across the table with a condescending:

"You forgot these."

I raised my eyebrow. "Actually, I didn't. But thank you for assuming otherwise."

Luckily, she didn't get it.

And yes, I know that one day my attitude is going to bite me in the ass, but I don't care.

Monday, December 29, 2008

Why I'm Not Getting a Degree In Journalism

Our local paper is the Black Hills Pioneer. I don't expect much from it, because it sucks. But when I looked it up today for information on the recent murder that took place at a local motel (the mayor's stepson was the killer) I was even more disgusted than usual. The whole article is pretty badly written, but this part really stood out:

Bell was arrested at 8:15 a.m. Sunday only blocks away from the motel. He had been on the run for almost nine hours in bitterly cold weather and his feet were bandaged in court Monday.

You'd think they'd have taken care of that earlier - and in a more sterile environment.

Thursday, April 3, 2008

Help Me Justify My Incessant Bitchiness and Win a Place In My Heart

Disclaimer: This post contains even more venom than usual - so much venom, in fact, it's literally toxic. It's the blogging equivalent of nuclear waste. Consider yourself warned.

I have decided to give out an award. I shall call it The Dumbest Customer Ever Award. This award will not be a statue or plaque; it will be a small piece of my brain forever devoted to mocking the one lucky customer who wins it. Every time my conscience taps against my skull and suggests I lighten up, cut people a little slack, whatever, I will take shelter in that piece of brain. And I will call it...

The Center to Promote Justification for Contempt.

There will be seven contestants. Seven, because I'm still trying to think of an eighth. Oh, what the hell - seven is fine.

OK.

Now, there are rules to this contest. The first rule is that none of the nominees be mentally retarded. By definition they must be at least somewhat deficient, but I draw the line at retarded. See? I can be nice. The second is that they must be eighteen or older. No minors shall be ridiculed in this contest, not because I'm nice, but because it's too easy. I shan't abide laziness. The third is that English be their first language, as it seems unfair to make fun of people when the problem lies in faulty communication instead of thought (or lack thereof). And the fourth is that rude behavior and weirdness on the part of the nominees not be factors in voting. Voters should base their decisions purely on stupidity.

So, without further ado, here are the nominees:

Contestant #1:

Woman standing at cash register with book in hand: I'd like to check this out.
Me, having misheard her as saying "I'd like to check out": Okay. That'll be $6.36.
Woman: What do you mean?
Me: This book - it costs $6.36.
Woman: But I don't have any late fees.
Me: Late fees? ...This is a bookstore, not a library.
Woman: Really?
Me: Yes...
Woman: It looks like a library.

So many clues revealing the function of this business...so few powers of observation. Did she not notice the price tags? The sign out front advertising "Book Trader: New & Used Books"? What about the signs explaining our credit policy, or the cheery, brightly-colored ones alerting the world that, yes, "WE HAVE GIFT CERTIFICATES!"? I can forgive her for not seeing the cash register, since we ring up transactions on the computer and the cash drawer is hidden below the keyboard, but good Lord, lady, unless you've never shopped before, that's no excuse.

Contestant #2:

Woman holding up two different books: What is the difference between these two books?
Me: Well, um, they're different books...
Woman, condescendingly: Yes, I know that. But what is the difference?
Me: I'm sorry, but I'm not really sure what you're asking me.
Woman: I mean, are the stories different? Are they by different authors?
Me: Well, yeah. They're different books.
Woman: That's not what I asked.

This one baffles me because, while it apparently did occur to this woman that these two books were not the same, she was at a loss as to how this was so. One would think that to move past point A (these books are the same), one would have a reason (because they look nothing alike), which would take her immediately to point B (there is no need to ask such an asinine question). Not this lady. I would love to get inside her head to see in exactly which directions her neurons fire. Something tells me it's a mess in there, like a Christmas tree with too many lights - or my apartment.

Contestant #3:

Woman with preteen daughter: What is fiction?
Me: What is it...?
Woman: Is it true? Or not true?
Me: Oh! It's not true.
Woman: Really?
Me: Yep.
Woman: I thought it was true.
Me: No, that's non-fiction.
Woman: Oh. Huh.

This one isn't as outrageously idiotic as some of the others, but it's idiotic enough, and there is the added horror of the fact that this woman has a child. Who needed a work of fiction. For a book report. You want to know why our nation's children are so stupid? Too many morons never practiced putting the condom on the banana in sex ed. Most people can figure out how to get it on themselves, but let's face it: some people need assistance. Solution? Bring in the bananas. And the condoms. And do away with this abstinence-only crap once and for all.

Contestant #4:

Woman holding up book with sticker reading "signed by the author": Signed by the author? What does that mean?
Me: Um...it means it was autographed by the woman who wrote it.
Woman, blankly: Whatever that means.

How can you not know what an autograph is? That's what I want to know. Or an author? Or a signature? Or...ugh. I don't even know what to say about this one. My wit has failed me. Damn you, wit. Damn you for deserting me when I need you most.

Contestant #5:

(I feel silly posting this again, since all you really need to do to read it is scroll down to the previous entry, but for the sake of completion I will include it a second time.)

Middle-aged woman with husband, reading title of book: Old Money. That's money that's not new. All rich people now are new money. And that's why we had the Titanic, so we could kill off all the old rich people and start over with new rich people.

Quickly followed by...

I told you Condoleeza would run. She'd make such a better president than Hillary - I really hope she wins.

Let me get one thing out of the way right now: conspiracy theorists annoy me. I'm not exactly a history buff, but it seems to me that history is interesting on its own without making up crap about aliens, or poisoned produce, or, I don't know, crashing ships into icebergs so rich people die. As for the second quote, let me first note, in fairness, that she was looking at a copy of this book. That said, when was the last time she watched the news, opened a paper, or crawled out from beneath the rock she apparently lives under? That's right - never.

Contestant #6:

Woman, to friend: It says here this book is $15.95. Is that closer to fifteen dollars, or sixteen?
Friend: I'm not sure. I think it's fifteen.

I almost didn't include this one because it's so stupid. It's the kind of stupid that makes me wonder if including it violates my rule about exempting the mentally challenged. It illustrates the same problem suffered by Contestant #2, but it's so much worse. At least with Contestant #2, getting to point B involved looking at two books and noting the differences. With this, all you have to do is recognize the number nine. So if it turns out that these women are mentally challenged, I apologize. Aside from this exchange, I saw no others signs of it.

Contestant #7:

Obnoxious guy at cash register: Senior discount.
Me: Sorry, we don't have a senior discount.
Guy: Well, maybe you should get one. Say, right now.
Me: I'm sorry. I would, but that's not my decision.
Guy: So I have to pay full price for this?
Me: Well, yes...
Guy: Why can't I have a senior discount?
Me: That's not my decision to make. It's up to my bosses if we have a senior discount or not, and as of now we don't. I'm sorry - I'd give you one if I could.
Guy: [Mumble] must be a republican.
Me: Um, no, they're not republicans.
Guy: No, I said you must be a republican.
Me: No, I'm not.
Guy: Then why can't you give me a senior discount?
Me: Because I'm not authorized to do so. I'm just doing my job.
Guy: Well, I don't like the way you do your job.
Me: That'll be $5.30.
Guy: What would it be with a senior discount?
Me: I don't know.
Guy: I bet it'd be less.
Me: Yes, I'm sure it would.
Guy: This is a ridiculous price for this book.
Me: It's 80% off the cover price, which is more than you'd get at most used bookstores.
Guy: Oh.

At first glance this is more rude than stupid, but then again, a lot of rude people are stupid, and this guy definitely qualifies as such.

There is, for example, his belief that calling me a republican will shame me into handing out a discount, when in fact it just annoys the crap out of me, because I am not a republican, thank you very much, and what does that have to do with senior discounts anyway? Then there is his insistence that $5.00 for a hardback is outrageously expensive, which clearly even he doesn't believe, since he paid it. Most importantly, there is this mindset that since being an asshole is often instrumental to attaining success in the corporate world, it works for everything else. Well, it doesn't. It pisses me off and makes me mock you for the arrogant jerk you are. I was inches away from doubling the price out of spite, and you know what? In retrospect, I kind of wish I had.

So there they are: the seven horsemen of my diminishing capacity to be pleasant and open-minded. Place your votes...every comment helps fund The Center to Promote Justification for Contempt.

Friday, March 28, 2008

Quotes of the Day

Middle-aged woman with husband, reading title of book: "Old Money. That's money that's not new. All rich people now are new money. And that's why we had the Titanic, so we could kill off all the old rich people and start over with new rich people."
A few minutes later: "I told you Condoleeza would run. She'd make such a better president than Hillary - I really hope she wins."

I actually heard these things. I don't think her husband did, however, if his blank stare was any indication.

How I envy him.

Rachel, we need to move to Ireland/Scotland/wherever. Like, really, really soon.

Friday, March 7, 2008

Um, Yes, the World DOES Revolve Around Me

I wish I was better at hiding my contempt. Actually, I wish I was just less contemptuous, but I don't think that's going to happen any time soon, so for now I'll direct my efforts toward being less obvious about it.

Botox might help. Then I wouldn't be able to move my face. My brow would never furrow; the corners of my mouth would never turn. Or I could come to work drunk. Yes, that would be messed up, but I think it might actually improve my customer service skills.

Or maybe - just maybe - people could stop being worthy of my contempt. Please?

When I worked at Quiznos, well, I was completely goddamned miserable. Who wouldn't be? I came home every night smelling like mayonnaise and sub-par swiss cheese. I worked with a bunch of meth addicts and one sober douche bag who had lost his color vision three years before when he opened an oven full of nitrogen and who was therefore convinced I was a blond. A hot blond, as he informed me on numerous occasions, definitely a hot blond. When I pointed out that I was, in fact, a redhead, he compared me to a stripper he knew in Vegas, which is stupid, because last I checked, strippers are supposed to be well-endowed. But anyway -

I blame my contempt for my Quiznos customers partially on the fact that I loathed my job with the core of my being - enough to make myself nametags with fake names, like Scarlett and Scheherezade, in a desperate attempt to conceal my true identity. (No, I wasn't surprised when it didn't work.) I hated the black visor, the matching apron, and my possibly drug-addicted boss, who bounced around like a fat, balding Tigger, clapping his hands maniacally and encouraging us to "move quick, move quick, gotta get this done." Having people order a sandwich and get all upset when it came with onions, as stated on the fucking menu, was really more than I could cheerfully deal with. The only good thing to come out of that job was that I perfected the Withering Stare From Beneath the Brim of My Visor, quickly followed by the Wide Eyes and Innocent Surprise when faced with a Completely Unwarranted Look of Annoyance From Dumbass Customer.

The thing was, when I quit/got fired, I thought I would never have to use the Withering Stare or Wide Eyes again. I thought, yay! A bookstore! My ultimate dream job! No longer will I feel contempt. I will be content. Which is good, because I find content slightly easier to pronounce.

Until I realized: I am not cut out for customer service.

There are certain customers that I really, really like. And contrary to what the contents of this blog might suggest, my first instinct is to be pleasant. But when someone is rude, dumb, a lousy parent, or speaks in a baby voice despite not being, you know, a baby, I have trouble coping. I don't know if that's because I'm hypersensitive, prematurely curmudgeonly, or just a mean, mean person, but whatever it is, I'm not sure it can be changed.

When I was a kid I wanted to be a writer. I didn't know what I wanted to write; I just had this dream of sitting at home with a bottomless mug of coffee (well, not coffee - maybe kool-aid), surrounded by loose sheets of paper with words scribbled in every margin. I pictured myself writing with pencils whittled down to within an inch of the eraser, wearing a top hat like Winona Ryder in Little Women. (I can't remember if Jo wore a top hat in the book or not. Mental note: check.) But I could never finish anything, and all that I scribbled in the margins were loose phrases that would pop into my head randomly, but which I could never attach to anything.

I know I need to go back to school. People have been telling me that for the last two and a half years, and I've never disagreed. But I feel like I've been coasting on potential my whole life, and I don't know how to change that. To put the potential into action. To write on command. To get a car, move into an apartment where the ceiling isn't being eaten away by mold (god, it's gross), to cook myself an actual meal. Hell, just dating someone who isn't an asshole would be a start.

And I guess the reason I'm so sensitive about how contemptuous I am is that I know I have no reason to be. I haven't really accomplished anything. My supposed superiority stems from all the potential I allegedly possess. "Well, you may have a degree, but I'm naturally smarter." Which may be true, or may not, but as long as I'm making $6.75 an hour whilst attempting to explain to my customers what "signed by the author" means, it really doesn't matter.

And even though this is definitely more appropriate for my personal journal, I'm going to post it anyway, because, well, it's all typed and everything, so why not?