I just waited on a clueless tourist with a unidentifiable accent (she asked me if Helen Keller had written any "poyms"), which in itself is not that strange, except that this chick was wearing a bright orange t-shirt with a picture of one monkey pulling the tail of another monkey, and the words "a wise monkey doesn't monkey with another monkies monkey." I don't really think it's all that funny, but more importantly, shouldn't it say "a wise monkey doesn't monkey with another monkey's monkey"?
I think it should. And that disturbs me.
Tuesday, July 29, 2008
Thursday, July 24, 2008
Pardon Me; I'm Just Having a Fangirl Moment
Last night I started watching Before the Devil Knows You're Dead, and it was intense and well-acted and achingly sad, but because I was more in the mood for happy rainbow-striped unicorns eating cotton candy in a grassy meadow than piece-of-shit brothers robbing their parents' jewelry store (a literal "mom-and-pop" operation), I turned it off and watched Penelope instead. Which was so freaking cute I almost couldn't stand it.
Okay, so there weren't any unicorns, rainbow-striped or otherwise, but it did have Christina Ricci's face marred by a pig snout, Reese Witherspoon on a Vespa, a midget reporter, and best of all, James McAvoy.
Friends, I can tolerate you mocking my love for Stephen Colbert, but my adoration of James McAvoy will go unmocked. (According to spellcheck, "unmocked" is not a word; also, neither is "spellcheck." Well, screw that.)
The point I'm making here is that, like the movie he starred in, James McAvoy is so freaking cute I almost can't stand it. See?
Oops, wrong picture.
That's better.
If I had gone to high school I would probably have gotten my fangirl-like tendencies out of my system, but I didn't go to high school, so I am still capable of blind adoration of actors who are probably moody and irritatingly eccentric in real life. To my underdeveloped mind, James McAvoy is pretty much perfect, and he can act. Also, he's Scottish, and his shoes in that last picture are artfully battered, and he has good hair, and...
Well anyway, it was a fun movie.
So tonight I'll be finishing Before the Devil Knows You're Dead, to find out:
Is Phillip Seymour Hoffman capable of shooting up on his own, or will he continue to seek assistance from that weird guy in the silk bathrobe?
Is Ethan Hawke going to come completely unhinged?
Will his ex-wife stop being such a bitch?
Does Marisa Tomei own a shirt?
And then I'm going to watch Penelope one more time.
Okay, so there weren't any unicorns, rainbow-striped or otherwise, but it did have Christina Ricci's face marred by a pig snout, Reese Witherspoon on a Vespa, a midget reporter, and best of all, James McAvoy.
The point I'm making here is that, like the movie he starred in, James McAvoy is so freaking cute I almost can't stand it. See?
If I had gone to high school I would probably have gotten my fangirl-like tendencies out of my system, but I didn't go to high school, so I am still capable of blind adoration of actors who are probably moody and irritatingly eccentric in real life. To my underdeveloped mind, James McAvoy is pretty much perfect, and he can act. Also, he's Scottish, and his shoes in that last picture are artfully battered, and he has good hair, and...
Well anyway, it was a fun movie.
So tonight I'll be finishing Before the Devil Knows You're Dead, to find out:
Is Phillip Seymour Hoffman capable of shooting up on his own, or will he continue to seek assistance from that weird guy in the silk bathrobe?
Is Ethan Hawke going to come completely unhinged?
Will his ex-wife stop being such a bitch?
Does Marisa Tomei own a shirt?
And then I'm going to watch Penelope one more time.
Labels:
Beautiful Talented People,
blind adoration,
Film
Tuesday, July 22, 2008
Too Early In the Day to Be So Ridiculous
Woman looking at audio books: I don't want cassettes. They go flying everywhere at night and you can never find them in the morning.
What?
Middle-aged woman in valley girl voice: Do you have any books on, like, butterflies...or dreams? Like a coffee table book? Something pretty, like with angels?
Well gag me with a sequin-encrusted fairy wing.
For Christ's sake, who are these people? Why do they plague me so? When will they stop?
Fly with the cassettes; dance with the butterflies; just leave me be. I can't deal with you morons anymore.
What?
Middle-aged woman in valley girl voice: Do you have any books on, like, butterflies...or dreams? Like a coffee table book? Something pretty, like with angels?
Well gag me with a sequin-encrusted fairy wing.
For Christ's sake, who are these people? Why do they plague me so? When will they stop?
Fly with the cassettes; dance with the butterflies; just leave me be. I can't deal with you morons anymore.
Labels:
customers,
immaturity,
rampant stupidity
Thursday, July 3, 2008
The Horror
At dinner last night I used the phrase "I've never saw." I blame the red wine (the menu boasted of its "peppery overtones") and mood lighting.
That's right: a single glass of wine turns me into a redneck faster than a six-pack of PBR. (Not that I've ever had a six-pack of anything - and if I did it certainly wouldn't be PBR, which is disgusting - but, you know. At least I hope you do. 'Cause I sure don't.)
That's right: a single glass of wine turns me into a redneck faster than a six-pack of PBR. (Not that I've ever had a six-pack of anything - and if I did it certainly wouldn't be PBR, which is disgusting - but, you know. At least I hope you do. 'Cause I sure don't.)
Labels:
alcohol,
language,
rednecks,
things that suck
Wednesday, July 2, 2008
A Gift For the Silicone-Pumped Lolita In Every Man's Life
Is it irony? Or is it just offensive?
Pro-Date Rape T-Shirt, Sold By Amazon (Update: shirt is no longer available through Amazon. Ha. There are still pictures of them, however.) (Update 2: The pictures are down as well. Which is good. The shirt in question was a three-quarter sleeve raglan emblazoned with the words "Anti-Abortion, But Pro-Date Rape.")
Maybe it's meant to point out the hypocrisy of the so-called "pro-lifers" - in fact, it probably is - but I still felt sick when I looked at it. If it is meant to be ironic, it isn't clear enough, and thus it has failed.
Of course, you can also get this shirt - in a junior size - at the manufacturer's website. Or this one. Or this one.
But no, I think my favorite is this "girly-sized" stunner. One would presume that once she gets drunk, the shirt comes off.
Actually, wait. I don't mean to be one of those indecisive, wishy-washy women with breasts for brains, but after further perusal of this charming website, I've found it. The shirt I want. The shirt I need. The shirt every girl is destined to wear:

Yes, it comes in a junior size.
Pro-Date Rape T-Shirt, Sold By Amazon (Update: shirt is no longer available through Amazon. Ha. There are still pictures of them, however.) (Update 2: The pictures are down as well. Which is good. The shirt in question was a three-quarter sleeve raglan emblazoned with the words "Anti-Abortion, But Pro-Date Rape.")
Maybe it's meant to point out the hypocrisy of the so-called "pro-lifers" - in fact, it probably is - but I still felt sick when I looked at it. If it is meant to be ironic, it isn't clear enough, and thus it has failed.
Of course, you can also get this shirt - in a junior size - at the manufacturer's website. Or this one. Or this one.
But no, I think my favorite is this "girly-sized" stunner. One would presume that once she gets drunk, the shirt comes off.
Actually, wait. I don't mean to be one of those indecisive, wishy-washy women with breasts for brains, but after further perusal of this charming website, I've found it. The shirt I want. The shirt I need. The shirt every girl is destined to wear:
Yes, it comes in a junior size.
Friday, June 27, 2008
I Love My Feet More Than You
Every once in awhile I fall asleep ridiculously early - think 8:00 - wake up at around 3:00 a.m., and spend the rest of the night/early morning watching movies and drinking caffeinated tea. Sometimes I feel compelled to eat something, or maybe replace the movies with music performed by individuals desperately in need of a little Prozac while I reminisce about all of the odd things that have ever happened to, or been perpetrated by, me.
I find this fun. Which is why I was happy as a clam when I found myself awake at 3:30 on Thursday morning, making pasta and listening to angsty Welsh rock. (Is The Manic Street Preachers not one of the best band names ever?) And it was as I was sprinkling garlic powder over my freshly buttered egg noodles that I remembered the time I denied my boss the use of my socks.
Yes, the socks I was wearing.
It was about a year ago, and it was raining. The woman I like to call Lady Micromanage had been micromanaging something or other outside, and in the process, her socks had sustained some - quite serious - water damage. Upon reentering the store, she eyed my Converse-clad feet and asked if she could have mine.
"My socks?"
"Mine got all wet outside."
"Oh. Huh."
I ran through all the possible counterarguments in my mind. My socks are too small - oh wait, no they're not. My socks don't match - but she wouldn't care. My socks prefer the sanctuary of my shoes to hers - but that's really insulting.
Then I wondered if my reluctance to share my socks with a person in need made me a horrible, selfish wench. Her feet were cold. Her socks were soggy. (That's a gross word, isn't it? Soggy.) My feet were dry, and I could go without socks for a few hours, couldn't I?
Well, yes. But then so could she. Keep your socks on, my feet begged. You're walking home; she's driving. We are more important than her stupid feet. And they were, I decided, absolutely correct. I needed my socks.
"Well," I said, "normally I would. But I was outside earlier too, and my socks are wet as well."
"Oh." Her voice was even flatter than usual, crushed with disappointment. I felt bad for a moment, and then I thought, what kind of person asks her employee to relinquish her socks? She'd promised to give them back, which she probably considered generous, but I found it repulsive. How could I ever wear them again? Once my socks touch the sweaty, rain-soaked feet of another human, they become dead to me. It's cheating, as far as I'm concerned, and cheating is something you do behind your partner's back, not with her grudging permission.
And asking people to give you their socks is abnormal, right? Or, at the very least, a slight breach of etiquette? Because I didn't buy those socks on a lark, I bought them for a specific reason. I bought them because I wanted my feet to be swaddled in cheap stretchy cotton.
Don't my feet deserve that much?
I find this fun. Which is why I was happy as a clam when I found myself awake at 3:30 on Thursday morning, making pasta and listening to angsty Welsh rock. (Is The Manic Street Preachers not one of the best band names ever?) And it was as I was sprinkling garlic powder over my freshly buttered egg noodles that I remembered the time I denied my boss the use of my socks.
Yes, the socks I was wearing.
It was about a year ago, and it was raining. The woman I like to call Lady Micromanage had been micromanaging something or other outside, and in the process, her socks had sustained some - quite serious - water damage. Upon reentering the store, she eyed my Converse-clad feet and asked if she could have mine.
"My socks?"
"Mine got all wet outside."
"Oh. Huh."
I ran through all the possible counterarguments in my mind. My socks are too small - oh wait, no they're not. My socks don't match - but she wouldn't care. My socks prefer the sanctuary of my shoes to hers - but that's really insulting.
Then I wondered if my reluctance to share my socks with a person in need made me a horrible, selfish wench. Her feet were cold. Her socks were soggy. (That's a gross word, isn't it? Soggy.) My feet were dry, and I could go without socks for a few hours, couldn't I?
Well, yes. But then so could she. Keep your socks on, my feet begged. You're walking home; she's driving. We are more important than her stupid feet. And they were, I decided, absolutely correct. I needed my socks.
"Well," I said, "normally I would. But I was outside earlier too, and my socks are wet as well."
"Oh." Her voice was even flatter than usual, crushed with disappointment. I felt bad for a moment, and then I thought, what kind of person asks her employee to relinquish her socks? She'd promised to give them back, which she probably considered generous, but I found it repulsive. How could I ever wear them again? Once my socks touch the sweaty, rain-soaked feet of another human, they become dead to me. It's cheating, as far as I'm concerned, and cheating is something you do behind your partner's back, not with her grudging permission.
And asking people to give you their socks is abnormal, right? Or, at the very least, a slight breach of etiquette? Because I didn't buy those socks on a lark, I bought them for a specific reason. I bought them because I wanted my feet to be swaddled in cheap stretchy cotton.
Don't my feet deserve that much?
Labels:
angsty rock,
clothing,
lady micromanage,
work
Thursday, June 19, 2008
My Snarkiness: Provoked, Explained
"I dropped some books off here two years ago. Name's Ulong. I'd like 'em back."
"You want them back? The books you dropped off?"
"That's what I said."
"Well, um, we don't have them anymore."
"You don't. Have them. Anymore."
"Sorry, but...no."
"So what did you do with them?"
"If you bring us books we put them out for sale."
"And you can't take them back off the shelves and give them back to me?"
"If it was two years ago we probably already sold them - but even if we hadn't, I wouldn't be able to tell which ones were yours anyway, so no, I really couldn't."
"Get out of here!"
"I'm sorry, but that's just the way it works."
Muttered: "Stupid bitch."
I've been trying to cut down on the vulgarity - in this blog, at least - but seriously? Fuck off.
No, really. Because guess what, asshole? I am smarter than you. I am smarter, I am wittier, my clothes are free of mustard stains: I am superior to you in every possible respect. You are stupid and rude and condescending and I hope to God you don't have any daughters.
I know I'm too sensitive about this crap and I shouldn't take it personally, and I realize that at some point I'm going to have to hitch up my big girl pants and get on with my life, but at the moment all I want to do is track down this guy and mace him. Or cry. I don't know.
I mean, why? Why call some girl you don't know, who's answering your idiotic questions as politely as she can, a "stupid bitch"? What does it accomplish? Did he really think it was going to make me sympathetic to him?
You know what this guy needs? He needs a blog. He needs a place where he can type up nasty, insult-laden, poorly-written pleas for underpaid 21-year-olds to be his personal slaves. And then he needs to drink a Guinness, unbunch his panties, and adopt a disabled puppy.
As for me - I just need a cupcake.
"You want them back? The books you dropped off?"
"That's what I said."
"Well, um, we don't have them anymore."
"You don't. Have them. Anymore."
"Sorry, but...no."
"So what did you do with them?"
"If you bring us books we put them out for sale."
"And you can't take them back off the shelves and give them back to me?"
"If it was two years ago we probably already sold them - but even if we hadn't, I wouldn't be able to tell which ones were yours anyway, so no, I really couldn't."
"Get out of here!"
"I'm sorry, but that's just the way it works."
Muttered: "Stupid bitch."
I've been trying to cut down on the vulgarity - in this blog, at least - but seriously? Fuck off.
No, really. Because guess what, asshole? I am smarter than you. I am smarter, I am wittier, my clothes are free of mustard stains: I am superior to you in every possible respect. You are stupid and rude and condescending and I hope to God you don't have any daughters.
I know I'm too sensitive about this crap and I shouldn't take it personally, and I realize that at some point I'm going to have to hitch up my big girl pants and get on with my life, but at the moment all I want to do is track down this guy and mace him. Or cry. I don't know.
I mean, why? Why call some girl you don't know, who's answering your idiotic questions as politely as she can, a "stupid bitch"? What does it accomplish? Did he really think it was going to make me sympathetic to him?
You know what this guy needs? He needs a blog. He needs a place where he can type up nasty, insult-laden, poorly-written pleas for underpaid 21-year-olds to be his personal slaves. And then he needs to drink a Guinness, unbunch his panties, and adopt a disabled puppy.
As for me - I just need a cupcake.
Labels:
anger management,
bitchery,
customers,
rampant stupidity,
work
Saturday, June 7, 2008
Of Death and Food
There is a bird trapped somewhere in the store, and I can't figure out where it is. Its chirping is beyond obnoxious, loud and shrill - it's amazing how ugly chirping sounds out of context - but if it stops for good I'll know the bird is dead, and then I'll have to sit here, wondering exactly where the carcass is rotting, and that will just freak me out.
Also, my boss was supposed to come in to give me a break today, but he didn't, and now it's 3:30 and I haven't eaten in seven and a half hours. Another ten minutes and that bird is going to sound pretty appetizing.
You know, I never thought I'd want to microwave a robin, but damn if it isn't tempting. Although, let's be honest: as much as my stomach desires fullness, its innate weakness forbids the digestion of wild birds.
Stomach, you suck.
Also, my boss was supposed to come in to give me a break today, but he didn't, and now it's 3:30 and I haven't eaten in seven and a half hours. Another ten minutes and that bird is going to sound pretty appetizing.
You know, I never thought I'd want to microwave a robin, but damn if it isn't tempting. Although, let's be honest: as much as my stomach desires fullness, its innate weakness forbids the digestion of wild birds.
Stomach, you suck.
Tuesday, June 3, 2008
Bitter Much?
Classified from the Northern Hills Advertiser:
JOE had a job making $4,000 a week but the state took Joe's driver's license away. If you want Joe's job, call today! Must be trainable. Call Michelle 1-877-313-3633 8am-4pm Mon-Fri.
I wonder how Joe feels right now. And what did he do to piss Michelle off so badly?
Also, I love how the only qualification is that one must be "trainable." "We don't care if you have skills; all we ask is that you possess the capacity to develop skills. Which basically means that you can't be a lazy ass. Which really shouldn't need to be said, but what the hell - we're willing to spend the money to cram those three extra words in the ad in order to hopefully weed out people like Joe. So yeah. You want four grand a week?"
Seriously, that ad made my day.
Which is good, because this almost ruined it: Study shows ability to detect sarcasm decreases with age.
JOE had a job making $4,000 a week but the state took Joe's driver's license away. If you want Joe's job, call today! Must be trainable. Call Michelle 1-877-313-3633 8am-4pm Mon-Fri.
I wonder how Joe feels right now. And what did he do to piss Michelle off so badly?
Also, I love how the only qualification is that one must be "trainable." "We don't care if you have skills; all we ask is that you possess the capacity to develop skills. Which basically means that you can't be a lazy ass. Which really shouldn't need to be said, but what the hell - we're willing to spend the money to cram those three extra words in the ad in order to hopefully weed out people like Joe. So yeah. You want four grand a week?"
Seriously, that ad made my day.
Which is good, because this almost ruined it: Study shows ability to detect sarcasm decreases with age.
Saturday, May 24, 2008
Pushed to the Limit
Guy, to girl: Did you want to look around a little longer?
Girl: No. They don't sell these books. (Turning to me) Right? Ma'am? These books aren't for sale, are they?
Me, confused: Er...no, they're for sale.
Girl: Really? Then what are these stickers?
Me, dismayed: Price tags?
Girl: Oh. Where's the price?
Me: It's the number on the bottom. With the, uh...with the dollar sign in front.
Girl: I don't see it.
Me: (Bangs head against wall)
I swear to God, I cannot take this anymore. Each day finds me buried beneath an avalanche of breathtaking stupidity, and I can't - keep - digging - myself - out. I'm done. I give up. Apathy, be quick.
Just please, for the love of God...make it stop.
Girl: No. They don't sell these books. (Turning to me) Right? Ma'am? These books aren't for sale, are they?
Me, confused: Er...no, they're for sale.
Girl: Really? Then what are these stickers?
Me, dismayed: Price tags?
Girl: Oh. Where's the price?
Me: It's the number on the bottom. With the, uh...with the dollar sign in front.
Girl: I don't see it.
Me: (Bangs head against wall)
I swear to God, I cannot take this anymore. Each day finds me buried beneath an avalanche of breathtaking stupidity, and I can't - keep - digging - myself - out. I'm done. I give up. Apathy, be quick.
Just please, for the love of God...make it stop.
Tuesday, May 20, 2008
Praise Be to Boing Boing
For they have shown me how to save my poor, decrepit Converse.

Yep, those are knitted Converse tops. Granted, the soles of my Converse are a bigger problem than the tops (the bits of rubber on the heels that say All Star, for example, have ceased to be), but still, replacing the tops would help.
I am so tempted to try this.
Link
Yep, those are knitted Converse tops. Granted, the soles of my Converse are a bigger problem than the tops (the bits of rubber on the heels that say All Star, for example, have ceased to be), but still, replacing the tops would help.
I am so tempted to try this.
Link
To Hell and Back
...In which Sam is forced to attend an utterly asinine two-hour customer service training seminar given by an obnoxious jokey douche bag who fills her with thoughts of rage and causes her to overindulge in adjectives of negative connotation. Told in seven parts of varying horror/inanity.
Part 1: Damn It.
I am incredibly hungry for unhealthy food, and have decided to share this piece of news with my co-worker.
"You know what I could go for right now?"
"Hmm."
"A soft pretzel. A great big one with a cup of melted cheese to dip it in. Or - a soft pretzel on a stick, coated in cinnamon."
"Those are disgusting."
"Yes. Yes, they are. And yet, they're delicious."
"Um, no they're not."
"Well, whatever. I just wish there was someplace downtown that sold them."
"Sucks to be you."
This last comment is quickly proven true, when my boss comes in and announces that I will be going to This Really Awesome Customer Service Seminar!! My co-worker had gone to one this morning, but a doctor's appointment had gotten me out of it. I'd thought I had escaped it entirely, but as luck would have it, there's an afternoon seminar as well. Of course we have to leave immediately, so I don't get time for lunch, which sucks, and the seminar is two hours long, which sucks more, but oh well.
I have no choice. To the Holiday Inn I go.
Part 2: Attempt at Optimism Crushed By Reality
I drag myself into the conference room, silently cursing myself for working a job where this sort of thing is required. I consider bailing right then, becoming a freelance writer or a dutiful housewife with seventeen children and one more on the way, or living on the streets of Rapid, recycling glass bottles for quarters...and then I see the pretzels.
Yes, pretzels. Soft, warm, lightly salted pretzels. And cheese. A huge pot of cheese with a stack of little white cups leaning against it.
Suddenly, it's worth it.
I take two pretzels and three cups of cheese (I'm hungry and cranky and damn it, I deserve it) and sit next to a white-haired, red-suited woman with a clipboard, who rambles for a few moments about how absolutely brilliant this speaker is before asking if I would please move over so she has a place to set her clipboard and plate.
I do so, and then I realize: I'm relinquishing my chair to two inanimate objects that would have been equally apathetic on the floor. Also, the salt on this pretzel is not evenly distributed. Screw being positive: this place sucks.
Part 3: Wait, What?
The speaker is, naturally, an assclown, and his customer service experience appears to be limited to this one time? when he worked in a gift shop?, which is obnoxious. Still, at least he's boring, and thus easy to ignore. That is, until he says something so witty, and yet so deep, that I am struck dumb by his profundity. I stare reverently at his douchily animated face and bask in the glow of his beauteous words of wisdom, desperately wishing I could come up with something as enlightening as:
"Remember, we are human beings, not lima beans."
Except, wait: what the hell does that mean? Beings and beans are two entirely different words, so there isn't even a pun in there, but more importantly, what particular undesirable traits do lima beans possess, and how could they be confused with human ones? I'm not light green and chewy. Children don't hate me. (Although, when I was a kid, I loved lima beans. God knows why. I hate them now.) Why do my differences from lima beans need to be mentioned at all? Frankly, Mr. Promotional Speaker, I'm offended. In fact, that one phrase has put me on the fast track to hating you. Do you have anymore tricks up your sleeve? Anything that rips off/cheapens Lewis Carroll, perhaps?
I think you do.
Part 4: Cheshire Cat Rip-Off
"Does anyone have a co-worker who doesn't smile? Anyone? A co-worker who never smiles? Surely someone does. Someone who never smiles at customers or the people they work with? A co-worker who never smiles? C'mon, people, I know one of you has one..."
A lone hand emerges from a sea of blank faces, waving slowly back and forth like a broken car antenna. When Mr. Assclown leaps to her side and presents her with his World-Famous Smile On a Stick, I die a little inside.
The Smile On a Stick is precisely what it sounds like - a paper cut-out of an obnoxiously toothy grin glued to a cheap wooden stick, meant to be held up to one's face when one's frown won't reverse itself. It's creepy as hell, as disembodied facial features generally are, but even worse, it's a Cheshire cat rip-off.

I swear to God, that's exactly what that damn smile looked like - overly curved, lip-less, and no bottom teeth. The only difference was that it couldn't levitate.
Part 5: My Body Stages a Protest
Damn, I need to get me some glasses. I'm squinting at his power point presentation, taking careful note of every misused or conspicuously absent apostrophe, feeling my blood pressure rise every time I read a phrase like "customer's who leave," and my eyes just won't take it anymore. No, they plead. Stop. We can't read anymore. We're tired. Don't you love us?
I look down at my empty plate, and my stomach swells with dissatisfaction. I wanted a pretzel on a stick. Can't you do anything right?
My brain shouts at me to, just this once, take a nap. No one will notice. Please? Every word from this man's mouth is a kick to my frontal lobe. Every sentence is an angry black bruise. Do you know what a brain bruise is, Samantha? It's a concussion. You are giving me a rapid series of concussions, and that's abuse. If you don't get me out of here, I'm going to call a neurosurgeon and have him transplant me in a nicer girl's head.
I disregard their pleas for mercy. I tell my brain, oh, but won't this be something to blog! I tell my stomach to shut up and think of the starving children in Argentina. I promise my eyes a pair of shiny new glasses. I pacify them with words as cheap and empty as the ones my ears are trying desperately to ignore, and the guilt overwhelms me.
Part 6: No, Really, What?
Mr. Assclown Promotional Speaker has run out of things to say. I know this, because he has resorted to making us speak. He asks each of us to state the most important thing we've learned today; the one piece of advice we plan to follow religiously, no matter how asinine it proves to be. I stare at his pompous jackass face and think, damn. What a pompous jackass. Then I think, oh, shit - does this mean I have to talk?
He starts with the opposite side of the room, and at first I'm amused by the uniformity of everyone's replies. "I'm going to go above and beyond what my customers request." "I'm going to smile all the time." "Use customers' first names." "Have fun at work!!!" But after awhile the repetition starts to get to me, and I realize that if this doesn't stop, I'm going to...actually, I don't know. But it will not be good.
When he gets to me, I promise to use customers' first names. It's not a lie, since I do it already, and it's boring enough that he doesn't ask for details or congratulate me on my Really Hot Idea, thank God. Instead he moves on to the next woman, who says she is going to "be more intentional in my customer service." She says this as though struck dumb by her own brilliance, and I am reminded of a girl I once worked with at a job hated. This girl was perfectly nice and had an upbeat, positive attitude. She was also dumb as post, and spoke as if she was constantly in the middle of a religious epiphany. This is the girl who once said to me, "I think I'm going to stop sleeping with guys I don't know!" as if the suggestion to stop hooking up with every available guy in a fifty-mile radius had come straight from the mouth of Jesus. I stared at her, watching her open a bag of cold chicken with a steak knife, and then I said, "well. That sounds like a plan."
But let's be fair - not sleeping with strangers is a noble goal. I can't fault her for it. I think it was a smart move on her part, especially since it meant I no longer had to listen to stories that began, "so, this one time, when I slept with four guys in a row?" Good girl.
And at least Dumb Formerly-Trampy Girl's comment made sense. Because, really,"I'm going to be more intentional in my customer service," makes about as much sense as "we are human beings, not lima beans." I'm still not sure what that woman was trying to say. Was she saying that she intended to be more conscientious while dealing with customers? Or was she saying that her customer service skills are usually a happy accident, and that from now on she intends to think while answering the phone?
I just don't know.
Part 7: My Really Hot Idea
I'm standing in the lobby, waiting for my ride. I'm cranky and pissed off and seriously disappointed with the quality of the soft pretzels sitting like wet lumps of clay in my stomach. Outside it's raining, which under normal circumstances would have thrilled me to no end, but I'm too annoyed to appreciate it. Then I see one of the women from the audience, the one with the co-worker who never smiles, run outside. She has an umbrella, but it doesn't protect her Smile On a Stick, which she holds out to her side. And as the corners of that repulsive disembodied grin bend beneath the weight of the rain, turning the smile to a toothy grimace, I realize what I want to do with my life.
I want to have my own seminar. A seminar for customers. I will call it the How Not to Be an Assclown Seminar, and it will be wonderful. It will include such topics such as "I Don't Want to Know About Your Incarcerated Child-Molesting Son" and "No, You Really Can't Have My Phone Number." The only items on sticks will be soft pretzels, and I won't compare my audience to legumes.
Mr. Promotional Speaker, you're more than welcome to attend.
Part 1: Damn It.
I am incredibly hungry for unhealthy food, and have decided to share this piece of news with my co-worker.
"You know what I could go for right now?"
"Hmm."
"A soft pretzel. A great big one with a cup of melted cheese to dip it in. Or - a soft pretzel on a stick, coated in cinnamon."
"Those are disgusting."
"Yes. Yes, they are. And yet, they're delicious."
"Um, no they're not."
"Well, whatever. I just wish there was someplace downtown that sold them."
"Sucks to be you."
This last comment is quickly proven true, when my boss comes in and announces that I will be going to This Really Awesome Customer Service Seminar!! My co-worker had gone to one this morning, but a doctor's appointment had gotten me out of it. I'd thought I had escaped it entirely, but as luck would have it, there's an afternoon seminar as well. Of course we have to leave immediately, so I don't get time for lunch, which sucks, and the seminar is two hours long, which sucks more, but oh well.
I have no choice. To the Holiday Inn I go.
Part 2: Attempt at Optimism Crushed By Reality
I drag myself into the conference room, silently cursing myself for working a job where this sort of thing is required. I consider bailing right then, becoming a freelance writer or a dutiful housewife with seventeen children and one more on the way, or living on the streets of Rapid, recycling glass bottles for quarters...and then I see the pretzels.
Yes, pretzels. Soft, warm, lightly salted pretzels. And cheese. A huge pot of cheese with a stack of little white cups leaning against it.
Suddenly, it's worth it.
I take two pretzels and three cups of cheese (I'm hungry and cranky and damn it, I deserve it) and sit next to a white-haired, red-suited woman with a clipboard, who rambles for a few moments about how absolutely brilliant this speaker is before asking if I would please move over so she has a place to set her clipboard and plate.
I do so, and then I realize: I'm relinquishing my chair to two inanimate objects that would have been equally apathetic on the floor. Also, the salt on this pretzel is not evenly distributed. Screw being positive: this place sucks.
Part 3: Wait, What?
The speaker is, naturally, an assclown, and his customer service experience appears to be limited to this one time? when he worked in a gift shop?, which is obnoxious. Still, at least he's boring, and thus easy to ignore. That is, until he says something so witty, and yet so deep, that I am struck dumb by his profundity. I stare reverently at his douchily animated face and bask in the glow of his beauteous words of wisdom, desperately wishing I could come up with something as enlightening as:
"Remember, we are human beings, not lima beans."
Except, wait: what the hell does that mean? Beings and beans are two entirely different words, so there isn't even a pun in there, but more importantly, what particular undesirable traits do lima beans possess, and how could they be confused with human ones? I'm not light green and chewy. Children don't hate me. (Although, when I was a kid, I loved lima beans. God knows why. I hate them now.) Why do my differences from lima beans need to be mentioned at all? Frankly, Mr. Promotional Speaker, I'm offended. In fact, that one phrase has put me on the fast track to hating you. Do you have anymore tricks up your sleeve? Anything that rips off/cheapens Lewis Carroll, perhaps?
I think you do.
Part 4: Cheshire Cat Rip-Off
"Does anyone have a co-worker who doesn't smile? Anyone? A co-worker who never smiles? Surely someone does. Someone who never smiles at customers or the people they work with? A co-worker who never smiles? C'mon, people, I know one of you has one..."
A lone hand emerges from a sea of blank faces, waving slowly back and forth like a broken car antenna. When Mr. Assclown leaps to her side and presents her with his World-Famous Smile On a Stick, I die a little inside.
The Smile On a Stick is precisely what it sounds like - a paper cut-out of an obnoxiously toothy grin glued to a cheap wooden stick, meant to be held up to one's face when one's frown won't reverse itself. It's creepy as hell, as disembodied facial features generally are, but even worse, it's a Cheshire cat rip-off.
I swear to God, that's exactly what that damn smile looked like - overly curved, lip-less, and no bottom teeth. The only difference was that it couldn't levitate.
Part 5: My Body Stages a Protest
Damn, I need to get me some glasses. I'm squinting at his power point presentation, taking careful note of every misused or conspicuously absent apostrophe, feeling my blood pressure rise every time I read a phrase like "customer's who leave," and my eyes just won't take it anymore. No, they plead. Stop. We can't read anymore. We're tired. Don't you love us?
I look down at my empty plate, and my stomach swells with dissatisfaction. I wanted a pretzel on a stick. Can't you do anything right?
My brain shouts at me to, just this once, take a nap. No one will notice. Please? Every word from this man's mouth is a kick to my frontal lobe. Every sentence is an angry black bruise. Do you know what a brain bruise is, Samantha? It's a concussion. You are giving me a rapid series of concussions, and that's abuse. If you don't get me out of here, I'm going to call a neurosurgeon and have him transplant me in a nicer girl's head.
I disregard their pleas for mercy. I tell my brain, oh, but won't this be something to blog! I tell my stomach to shut up and think of the starving children in Argentina. I promise my eyes a pair of shiny new glasses. I pacify them with words as cheap and empty as the ones my ears are trying desperately to ignore, and the guilt overwhelms me.
Part 6: No, Really, What?
Mr. Assclown Promotional Speaker has run out of things to say. I know this, because he has resorted to making us speak. He asks each of us to state the most important thing we've learned today; the one piece of advice we plan to follow religiously, no matter how asinine it proves to be. I stare at his pompous jackass face and think, damn. What a pompous jackass. Then I think, oh, shit - does this mean I have to talk?
He starts with the opposite side of the room, and at first I'm amused by the uniformity of everyone's replies. "I'm going to go above and beyond what my customers request." "I'm going to smile all the time." "Use customers' first names." "Have fun at work!!!" But after awhile the repetition starts to get to me, and I realize that if this doesn't stop, I'm going to...actually, I don't know. But it will not be good.
When he gets to me, I promise to use customers' first names. It's not a lie, since I do it already, and it's boring enough that he doesn't ask for details or congratulate me on my Really Hot Idea, thank God. Instead he moves on to the next woman, who says she is going to "be more intentional in my customer service." She says this as though struck dumb by her own brilliance, and I am reminded of a girl I once worked with at a job hated. This girl was perfectly nice and had an upbeat, positive attitude. She was also dumb as post, and spoke as if she was constantly in the middle of a religious epiphany. This is the girl who once said to me, "I think I'm going to stop sleeping with guys I don't know!" as if the suggestion to stop hooking up with every available guy in a fifty-mile radius had come straight from the mouth of Jesus. I stared at her, watching her open a bag of cold chicken with a steak knife, and then I said, "well. That sounds like a plan."
But let's be fair - not sleeping with strangers is a noble goal. I can't fault her for it. I think it was a smart move on her part, especially since it meant I no longer had to listen to stories that began, "so, this one time, when I slept with four guys in a row?" Good girl.
And at least Dumb Formerly-Trampy Girl's comment made sense. Because, really,"I'm going to be more intentional in my customer service," makes about as much sense as "we are human beings, not lima beans." I'm still not sure what that woman was trying to say. Was she saying that she intended to be more conscientious while dealing with customers? Or was she saying that her customer service skills are usually a happy accident, and that from now on she intends to think while answering the phone?
I just don't know.
Part 7: My Really Hot Idea
I'm standing in the lobby, waiting for my ride. I'm cranky and pissed off and seriously disappointed with the quality of the soft pretzels sitting like wet lumps of clay in my stomach. Outside it's raining, which under normal circumstances would have thrilled me to no end, but I'm too annoyed to appreciate it. Then I see one of the women from the audience, the one with the co-worker who never smiles, run outside. She has an umbrella, but it doesn't protect her Smile On a Stick, which she holds out to her side. And as the corners of that repulsive disembodied grin bend beneath the weight of the rain, turning the smile to a toothy grimace, I realize what I want to do with my life.
I want to have my own seminar. A seminar for customers. I will call it the How Not to Be an Assclown Seminar, and it will be wonderful. It will include such topics such as "I Don't Want to Know About Your Incarcerated Child-Molesting Son" and "No, You Really Can't Have My Phone Number." The only items on sticks will be soft pretzels, and I won't compare my audience to legumes.
Mr. Promotional Speaker, you're more than welcome to attend.
Tuesday, May 13, 2008
Saturday, May 10, 2008
My Religious Epiphany
A few weeks ago, en route to my blog, I made a simple typing error and became lost. By switching the s and p in blogspot, I found myself in a crazy religious site run by people who think that, since I am a Catholic who sins frequently and flippantly, I am going to Hell. Which is entirely possible, I suppose, but something tells me that God would decline to share such a juicy piece of gossip with self-righteous borderline-psychotics.
Anyway, I thought it was odd for a religious site to have http://www.skippingpastconclusions.blogpsot.com as their URL, since 1. they're not a blog, and 2. "skipping past conclusions" is meant to imply a lack of both focus and knowledge. (Although, maybe that's why they misspelled "spot.")
Then this morning, on my way to Carrie's blog, I once again switched the s and the p, and, once again, I wound up in Psychotic Pseudo-Christian Land. This seemed strange, so I started testing other blogs, and the same thing happened every time. Rachel, it works for your blog. It works for the Guerrilla Knitters as well. It works for everything.
And that's when I realized - the roads to hell are both profuse and varied, but all it takes to bring us to Jesus is a simple typo.
Thus, stupidity saves.
Anyway, I thought it was odd for a religious site to have http://www.skippingpastconclusions.blogpsot.com as their URL, since 1. they're not a blog, and 2. "skipping past conclusions" is meant to imply a lack of both focus and knowledge. (Although, maybe that's why they misspelled "spot.")
Then this morning, on my way to Carrie's blog, I once again switched the s and the p, and, once again, I wound up in Psychotic Pseudo-Christian Land. This seemed strange, so I started testing other blogs, and the same thing happened every time. Rachel, it works for your blog. It works for the Guerrilla Knitters as well. It works for everything.
And that's when I realized - the roads to hell are both profuse and varied, but all it takes to bring us to Jesus is a simple typo.
Thus, stupidity saves.
Friday, May 9, 2008
In Praise of Linnea
So, I realize that there are an infinite number of childless people who nonetheless have very strict notions of what constitutes good parenting. I like to think that I am not one of those people. All I ask is that when children come into my work, they speak in a reasonable tone of voice, don't run around knocking things over, and if they do, that their parents make some effort to control/discipline them. I have no intention of procreating, so I rarely start sentences with "if that was my child I'd...," because it sounds strange to me. I can't picture myself with a baby. I would be so bewildered by a a baby's presence - the sort of person who would be confused at a newborn's inability to use a spoon.
That said, I do have one very strong belief, one I would certainly adhere to should a baby fall from the sky and into my lap, and that is the belief that every little girl should have a floppy doll.
Specifically, Linnea.
I had the one on the right, and she was awesome.
Linnea rocked because she was smart, she liked to garden, and she wore a cute hat. Also, her hair was adorably low-maintenance, and although she dressed well, she was not afraid to get her little cloth hands dirty. She had a pretty name, which she shared with a flower, but it was an unusual flower name, nothing obvious like Rose or Lily. (Not that I don't like those names - I'm particularly fond of Lily.) She only had one pair of shoes, but they went with everything, and dammit, she just looked a little kid.
I hadn't thought of Linnea in years, but that all changed yesterday, when I found a Linnea doll in an antique/gift shop. She was perched on the edge of an antique bureau, and I literally jumped for joy when I saw her. She was a little bigger than the one I had, and she wore the dress and apron of the doll on the left, but everything else was the same. I almost bought it out of nostalgia.
Apparently, I'm the only person who has walked into that store and recognized Linnea for the amazing, kickass little gardener she is, and that makes me sad. Linnea was genuine. She was sincere, she was happy, and she had her own almanac.
She was a chatty, enthusiastic little kid utterly lacking in vanity, and the birds just flocked to her. Sure, I had Barbies, and I liked them, but they lived such complicated lives. Some were adopted, one was diabetic, and Ken's foot had been gnawed off by a vindictive rabbit. Linnea was just a nice, sweet girl, and she had no taste for sequins or backless gowns. A rabbit would be too charmed by her to gnaw off her foot - in fact, if I remember correctly, she made friends with the rabbits. If I had a kid, I'd name it Linnea. Even if it was a boy.
So it's probably a good thing I don't want kids.
And that was my shiny happy post.
That said, I do have one very strong belief, one I would certainly adhere to should a baby fall from the sky and into my lap, and that is the belief that every little girl should have a floppy doll.
Specifically, Linnea.
Linnea rocked because she was smart, she liked to garden, and she wore a cute hat. Also, her hair was adorably low-maintenance, and although she dressed well, she was not afraid to get her little cloth hands dirty. She had a pretty name, which she shared with a flower, but it was an unusual flower name, nothing obvious like Rose or Lily. (Not that I don't like those names - I'm particularly fond of Lily.) She only had one pair of shoes, but they went with everything, and dammit, she just looked a little kid.
I hadn't thought of Linnea in years, but that all changed yesterday, when I found a Linnea doll in an antique/gift shop. She was perched on the edge of an antique bureau, and I literally jumped for joy when I saw her. She was a little bigger than the one I had, and she wore the dress and apron of the doll on the left, but everything else was the same. I almost bought it out of nostalgia.
Apparently, I'm the only person who has walked into that store and recognized Linnea for the amazing, kickass little gardener she is, and that makes me sad. Linnea was genuine. She was sincere, she was happy, and she had her own almanac.
So it's probably a good thing I don't want kids.
And that was my shiny happy post.
Monday, May 5, 2008
Never Thought I'd Try This, But...
On Sunday my mother informed that I am too negative, and pointed out that one day I will be old, and how would I like people mocking me on a blog, and although I do believe she was being facetious, maybe she has a point. On the one hand, I love being negative. I delight in my cynicism, wallow in my sarcasm, and enjoy nothing more than trekking through the torrential rains of my contempt. On the other hand, negativity is all I know. Perhaps if I tried my hand at optimism my mind would be opened to a world outside my bleak, dusty little corner: a world of sunshine and daisies and rainbows that aren't the faded watercolor strips which so disappointed me a child, but huge arcs of poster paint stretching from my apartment building to Egypt.
Perhaps.
What the hell. I'll give it a shot. I'll give it a great big shot of...
The List of Things That Make Me Happy, Or Would If They Were True:
1. My boss is George Carlin. How amazing would this be? I could spend eight hours a day mocking people with George Carlin. Every time someone asked me for books on horticulture and insisted I was spelling it wrong because, duh, it starts with a w, George Carlin would be there to point out that Whorticulture sounds like a porn video that takes place in a flower bed and involves gardening tools in odd places. Not only would George Carlin be there to say all the things I'd like to say but can't, but because he is my boss that can't would become can, and although we would probably frighten away all our customers, at least we would have a good time doing it.
2. The customer with the imprisoned, child-molesting son who, to her mind, wouldn't even be in jail were it not for his lying brat of a daughter has not been in lately. She definitely didn't come in yesterday, have me ship more books out to him, and inform me, as I was packing them up, that his lying brat of a daughter is grounded until he gets out of prison, and hopefully she'll learn to stop running her mouth, that little lying brat. Also, said customer finally found a bra, so that never again will I wonder why her stomach looks deformed, sort of forked, and then realize that I am actually seeing her breasts, swinging back and forth like two opposing pendulums. I thought the whole "she had boobs down to her waist" thing was just a myth, but apparently not.
(And yeah, I know it's cheap and a little tacky to poke fun at someone's appearance, but she had it coming. God, I hate that woman.)
3. This is my boyfriend:

And that's not even a very good picture of him. I tried to find a picture with him in glasses, because no one looks better in square black frames than Rodrigo Santoro, but there were none to be had. Stupid Google Image Search. You'll just have to take my word for it. Man looks gorgeous in glasses - kind of a shy, nerdy, completely-unaware-of-how-heart-stoppingly-gorgeous-he-is look. Which, as everyone knows, is the best look of all.
4. I am writing an episode of Seinfeld. They're not bringing the show back permanently, they're just doing one episode, which is unfortunate, but still: I get to write it. George, Elaine, Jerry, and Kramer are my marionettes, and I'm pulling their strings in whatever directions I fancy.
Really though, it's always been my dream to write for Seinfeld. I don't know what the story would be, but it would be glorious. Elaine would date somebody who was actually attractive, and Jerry would have to settle for a woman who was actually in his league, and George and Kramer would stick to what they're best at - lying and hijinks, respectively. Nothing would please me more than writing an episode of Seinfeld. They wouldn't even have to pay me for it.
And that's the end of the list. All this dissatisfaction with life as I know it masquerading as optimism has left me exhausted.
Hmm. You know, the sun is shining, and quite brightly too. I don't see any poster-paint rainbows though.
Back to being cranky.
Perhaps.
What the hell. I'll give it a shot. I'll give it a great big shot of...
The List of Things That Make Me Happy, Or Would If They Were True:
1. My boss is George Carlin. How amazing would this be? I could spend eight hours a day mocking people with George Carlin. Every time someone asked me for books on horticulture and insisted I was spelling it wrong because, duh, it starts with a w, George Carlin would be there to point out that Whorticulture sounds like a porn video that takes place in a flower bed and involves gardening tools in odd places. Not only would George Carlin be there to say all the things I'd like to say but can't, but because he is my boss that can't would become can, and although we would probably frighten away all our customers, at least we would have a good time doing it.
2. The customer with the imprisoned, child-molesting son who, to her mind, wouldn't even be in jail were it not for his lying brat of a daughter has not been in lately. She definitely didn't come in yesterday, have me ship more books out to him, and inform me, as I was packing them up, that his lying brat of a daughter is grounded until he gets out of prison, and hopefully she'll learn to stop running her mouth, that little lying brat. Also, said customer finally found a bra, so that never again will I wonder why her stomach looks deformed, sort of forked, and then realize that I am actually seeing her breasts, swinging back and forth like two opposing pendulums. I thought the whole "she had boobs down to her waist" thing was just a myth, but apparently not.
(And yeah, I know it's cheap and a little tacky to poke fun at someone's appearance, but she had it coming. God, I hate that woman.)
3. This is my boyfriend:
And that's not even a very good picture of him. I tried to find a picture with him in glasses, because no one looks better in square black frames than Rodrigo Santoro, but there were none to be had. Stupid Google Image Search. You'll just have to take my word for it. Man looks gorgeous in glasses - kind of a shy, nerdy, completely-unaware-of-how-heart-stoppingly-gorgeous-he-is look. Which, as everyone knows, is the best look of all.
4. I am writing an episode of Seinfeld. They're not bringing the show back permanently, they're just doing one episode, which is unfortunate, but still: I get to write it. George, Elaine, Jerry, and Kramer are my marionettes, and I'm pulling their strings in whatever directions I fancy.
Really though, it's always been my dream to write for Seinfeld. I don't know what the story would be, but it would be glorious. Elaine would date somebody who was actually attractive, and Jerry would have to settle for a woman who was actually in his league, and George and Kramer would stick to what they're best at - lying and hijinks, respectively. Nothing would please me more than writing an episode of Seinfeld. They wouldn't even have to pay me for it.
And that's the end of the list. All this dissatisfaction with life as I know it masquerading as optimism has left me exhausted.
Hmm. You know, the sun is shining, and quite brightly too. I don't see any poster-paint rainbows though.
Back to being cranky.
Labels:
Beautiful Talented People,
customers,
george carlin,
seinfeld
Saturday, April 26, 2008
Frustrations
Hello, and welcome to my place of employment. I am very pleased to be of service to you. Truly. Pleased as punch. And what can I do for you today?
Ah. Computer books. Sixty year old women in search of computer books. This should be a kick.
Computers for Dummies? Well, actually, there isn't a book by that title -
Yes, really.
No, I'm not kidding.
No, ma'am, there is no book called Computers for Dummies. There is Buying a Computer for Dummies, there is Laptops for Dummies, and there is Computers for Seniors for Dummies, which, unbelievably long and clunky title notwithstanding, might be right up your alley. I can order it for the low price of $21.99.
But no, there is no Computers for Dummies. It doesn't exist, see. And trust me, PCP for Dummies is not what you need. I'm not saying it wouldn't help, but it isn't necessary. Not for you anyway.
You might be looking for PCs for Dummies, which, I'm sorry, but we don't have that in right - well, yes, I can order it if you'd like. No, it wouldn't be a used copy. You want the copy that was printed in the 90s? Well, the newest edition was just released last year, that's all I can really - oh, you have a new computer? Well, the new edition would probably be best then anyway.
Okay, wait. So you have a new computer, but you want the old book? Do you realize that makes no sense whatsoever?
What was that, ma'am? Um no. No, HTML is not a "style" of computer, and Windows 98 is not a company. Ergo, your computer is not an HTML model from the Windows company, and it was not built in 1998.
Yes, I agree - computers sure are confusing. Especially when you're clueless. I mean, yeah, I know you're old, and I sympathize - I realize all this new-fangled technology is befuddling at best - but, and this is important, you are not senile. Also, I am not an idiot. I can help you, really. I would like to help you. It is my duty.
What was that? You've decided on Microsoft Word for Dummies? That's the book you need?
No, it isn't! Open your mind! Help me help you help you.
...On second thought, forget it. I just can't wrangle up the energy to care.
Thank you ladies, and have a terrific day.
Ah. Computer books. Sixty year old women in search of computer books. This should be a kick.
Computers for Dummies? Well, actually, there isn't a book by that title -
Yes, really.
No, I'm not kidding.
No, ma'am, there is no book called Computers for Dummies. There is Buying a Computer for Dummies, there is Laptops for Dummies, and there is Computers for Seniors for Dummies, which, unbelievably long and clunky title notwithstanding, might be right up your alley. I can order it for the low price of $21.99.
But no, there is no Computers for Dummies. It doesn't exist, see. And trust me, PCP for Dummies is not what you need. I'm not saying it wouldn't help, but it isn't necessary. Not for you anyway.
You might be looking for PCs for Dummies, which, I'm sorry, but we don't have that in right - well, yes, I can order it if you'd like. No, it wouldn't be a used copy. You want the copy that was printed in the 90s? Well, the newest edition was just released last year, that's all I can really - oh, you have a new computer? Well, the new edition would probably be best then anyway.
Okay, wait. So you have a new computer, but you want the old book? Do you realize that makes no sense whatsoever?
What was that, ma'am? Um no. No, HTML is not a "style" of computer, and Windows 98 is not a company. Ergo, your computer is not an HTML model from the Windows company, and it was not built in 1998.
Yes, I agree - computers sure are confusing. Especially when you're clueless. I mean, yeah, I know you're old, and I sympathize - I realize all this new-fangled technology is befuddling at best - but, and this is important, you are not senile. Also, I am not an idiot. I can help you, really. I would like to help you. It is my duty.
What was that? You've decided on Microsoft Word for Dummies? That's the book you need?
No, it isn't! Open your mind! Help me help you help you.
...On second thought, forget it. I just can't wrangle up the energy to care.
Thank you ladies, and have a terrific day.
Saturday, April 19, 2008
A Post About Nothing
My birthday was over ten weeks ago, and I just finally finished the cake. Which grosses me out the more I think about it. But refrigerated red velvet cake was all we had at work to eat, and my co-worker and I were hungry, and, well, it seemed like an interesting experiment. I hope I don't die.
Isn't there a Seinfeld episode where Elaine eats a $20,000 piece of antique cake? (That's a rhetorical question, of course. It's in season nine, and she waltzes around her boss's office speaking in a British accent while she does it.) So it's not really so bad. I was just emulating Elaine.
(Actually, that's awful. Never mind.)
Anyway, assuming I don't die, I don't think I'll ever be able to eat red velvet cake again without thinking back to that one fairly-edible-but-repulsive-in-theory slice. Conversations while eating cake should be pleasant and centered on something other than how disgusting the cake is, yes? And if you are going to have a conversation about disgusting cake, it's probably best not to have it when there numerous inquisitive customers in the store. I now fear that I will be immortalized in the minds of said customers as the girl who ate ten-week-old cake and engaged in a running commentary with her co-worker detailing the quality, or lack thereof, of each disgusting bite.
"This icing is crumbling. Like a cracker."
"Hey, did you notice that the color of the cake is -"
"Bleeding into the icing and turning it pink? I know."
"I'm surprised it's not molding, actually."
"Yeah, me too...maybe it is and we just can't see it."
"Can mold camouflage itself?"
"I hope not. Wouldn't that be awful?"
"That's gross."
"That would make me cry."
"Please don't."
[Hacking cough]
"It's a bit dry, isn't it."
"Pieces keep getting lodged in my throat - it's repulsive."
"You want some tap water for your stale cake?"
"Yeah, that'd be - oh, ew."
"What?"
"Nothing. It's just, um, that piece was disturbingly moist."
I've got to learn to cook.
Isn't there a Seinfeld episode where Elaine eats a $20,000 piece of antique cake? (That's a rhetorical question, of course. It's in season nine, and she waltzes around her boss's office speaking in a British accent while she does it.) So it's not really so bad. I was just emulating Elaine.
(Actually, that's awful. Never mind.)
Anyway, assuming I don't die, I don't think I'll ever be able to eat red velvet cake again without thinking back to that one fairly-edible-but-repulsive-in-theory slice. Conversations while eating cake should be pleasant and centered on something other than how disgusting the cake is, yes? And if you are going to have a conversation about disgusting cake, it's probably best not to have it when there numerous inquisitive customers in the store. I now fear that I will be immortalized in the minds of said customers as the girl who ate ten-week-old cake and engaged in a running commentary with her co-worker detailing the quality, or lack thereof, of each disgusting bite.
"This icing is crumbling. Like a cracker."
"Hey, did you notice that the color of the cake is -"
"Bleeding into the icing and turning it pink? I know."
"I'm surprised it's not molding, actually."
"Yeah, me too...maybe it is and we just can't see it."
"Can mold camouflage itself?"
"I hope not. Wouldn't that be awful?"
"That's gross."
"That would make me cry."
"Please don't."
[Hacking cough]
"It's a bit dry, isn't it."
"Pieces keep getting lodged in my throat - it's repulsive."
"You want some tap water for your stale cake?"
"Yeah, that'd be - oh, ew."
"What?"
"Nothing. It's just, um, that piece was disturbingly moist."
I've got to learn to cook.
Friday, April 18, 2008
Shut Up.
"I need some books to send to my son in jail. He shouldn't be in jail. They teach them damn kids too much in school - about sex. My son wouldn' let his daughter date - at fourteen - so she went and accused him o'molestin' her. And now he's stuck in that damn jail, and it's all her fault."
I feel ill.
I feel ill.
Labels:
customers,
denial,
jail,
lousy parents
Thursday, April 3, 2008
Help Me Justify My Incessant Bitchiness and Win a Place In My Heart
Disclaimer: This post contains even more venom than usual - so much venom, in fact, it's literally toxic. It's the blogging equivalent of nuclear waste. Consider yourself warned.
I have decided to give out an award. I shall call it The Dumbest Customer Ever Award. This award will not be a statue or plaque; it will be a small piece of my brain forever devoted to mocking the one lucky customer who wins it. Every time my conscience taps against my skull and suggests I lighten up, cut people a little slack, whatever, I will take shelter in that piece of brain. And I will call it...
The Center to Promote Justification for Contempt.
There will be seven contestants. Seven, because I'm still trying to think of an eighth. Oh, what the hell - seven is fine.
OK.
Now, there are rules to this contest. The first rule is that none of the nominees be mentally retarded. By definition they must be at least somewhat deficient, but I draw the line at retarded. See? I can be nice. The second is that they must be eighteen or older. No minors shall be ridiculed in this contest, not because I'm nice, but because it's too easy. I shan't abide laziness. The third is that English be their first language, as it seems unfair to make fun of people when the problem lies in faulty communication instead of thought (or lack thereof). And the fourth is that rude behavior and weirdness on the part of the nominees not be factors in voting. Voters should base their decisions purely on stupidity.
So, without further ado, here are the nominees:
Contestant #1:
Woman standing at cash register with book in hand: I'd like to check this out.
Me, having misheard her as saying "I'd like to check out": Okay. That'll be $6.36.
Woman: What do you mean?
Me: This book - it costs $6.36.
Woman: But I don't have any late fees.
Me: Late fees? ...This is a bookstore, not a library.
Woman: Really?
Me: Yes...
Woman: It looks like a library.
So many clues revealing the function of this business...so few powers of observation. Did she not notice the price tags? The sign out front advertising "Book Trader: New & Used Books"? What about the signs explaining our credit policy, or the cheery, brightly-colored ones alerting the world that, yes, "WE HAVE GIFT CERTIFICATES!"? I can forgive her for not seeing the cash register, since we ring up transactions on the computer and the cash drawer is hidden below the keyboard, but good Lord, lady, unless you've never shopped before, that's no excuse.
Contestant #2:
Woman holding up two different books: What is the difference between these two books?
Me: Well, um, they're different books...
Woman, condescendingly: Yes, I know that. But what is the difference?
Me: I'm sorry, but I'm not really sure what you're asking me.
Woman: I mean, are the stories different? Are they by different authors?
Me: Well, yeah. They're different books.
Woman: That's not what I asked.
This one baffles me because, while it apparently did occur to this woman that these two books were not the same, she was at a loss as to how this was so. One would think that to move past point A (these books are the same), one would have a reason (because they look nothing alike), which would take her immediately to point B (there is no need to ask such an asinine question). Not this lady. I would love to get inside her head to see in exactly which directions her neurons fire. Something tells me it's a mess in there, like a Christmas tree with too many lights - or my apartment.
Contestant #3:
Woman with preteen daughter: What is fiction?
Me: What is it...?
Woman: Is it true? Or not true?
Me: Oh! It's not true.
Woman: Really?
Me: Yep.
Woman: I thought it was true.
Me: No, that's non-fiction.
Woman: Oh. Huh.
This one isn't as outrageously idiotic as some of the others, but it's idiotic enough, and there is the added horror of the fact that this woman has a child. Who needed a work of fiction. For a book report. You want to know why our nation's children are so stupid? Too many morons never practiced putting the condom on the banana in sex ed. Most people can figure out how to get it on themselves, but let's face it: some people need assistance. Solution? Bring in the bananas. And the condoms. And do away with this abstinence-only crap once and for all.
Contestant #4:
Woman holding up book with sticker reading "signed by the author": Signed by the author? What does that mean?
Me: Um...it means it was autographed by the woman who wrote it.
Woman, blankly: Whatever that means.
How can you not know what an autograph is? That's what I want to know. Or an author? Or a signature? Or...ugh. I don't even know what to say about this one. My wit has failed me. Damn you, wit. Damn you for deserting me when I need you most.
Contestant #5:
(I feel silly posting this again, since all you really need to do to read it is scroll down to the previous entry, but for the sake of completion I will include it a second time.)
Middle-aged woman with husband, reading title of book: Old Money. That's money that's not new. All rich people now are new money. And that's why we had the Titanic, so we could kill off all the old rich people and start over with new rich people.
Quickly followed by...
I told you Condoleeza would run. She'd make such a better president than Hillary - I really hope she wins.
Let me get one thing out of the way right now: conspiracy theorists annoy me. I'm not exactly a history buff, but it seems to me that history is interesting on its own without making up crap about aliens, or poisoned produce, or, I don't know, crashing ships into icebergs so rich people die. As for the second quote, let me first note, in fairness, that she was looking at a copy of this book. That said, when was the last time she watched the news, opened a paper, or crawled out from beneath the rock she apparently lives under? That's right - never.
Contestant #6:
Woman, to friend: It says here this book is $15.95. Is that closer to fifteen dollars, or sixteen?
Friend: I'm not sure. I think it's fifteen.
I almost didn't include this one because it's so stupid. It's the kind of stupid that makes me wonder if including it violates my rule about exempting the mentally challenged. It illustrates the same problem suffered by Contestant #2, but it's so much worse. At least with Contestant #2, getting to point B involved looking at two books and noting the differences. With this, all you have to do is recognize the number nine. So if it turns out that these women are mentally challenged, I apologize. Aside from this exchange, I saw no others signs of it.
Contestant #7:
Obnoxious guy at cash register: Senior discount.
Me: Sorry, we don't have a senior discount.
Guy: Well, maybe you should get one. Say, right now.
Me: I'm sorry. I would, but that's not my decision.
Guy: So I have to pay full price for this?
Me: Well, yes...
Guy: Why can't I have a senior discount?
Me: That's not my decision to make. It's up to my bosses if we have a senior discount or not, and as of now we don't. I'm sorry - I'd give you one if I could.
Guy: [Mumble] must be a republican.
Me: Um, no, they're not republicans.
Guy: No, I said you must be a republican.
Me: No, I'm not.
Guy: Then why can't you give me a senior discount?
Me: Because I'm not authorized to do so. I'm just doing my job.
Guy: Well, I don't like the way you do your job.
Me: That'll be $5.30.
Guy: What would it be with a senior discount?
Me: I don't know.
Guy: I bet it'd be less.
Me: Yes, I'm sure it would.
Guy: This is a ridiculous price for this book.
Me: It's 80% off the cover price, which is more than you'd get at most used bookstores.
Guy: Oh.
At first glance this is more rude than stupid, but then again, a lot of rude people are stupid, and this guy definitely qualifies as such.
There is, for example, his belief that calling me a republican will shame me into handing out a discount, when in fact it just annoys the crap out of me, because I am not a republican, thank you very much, and what does that have to do with senior discounts anyway? Then there is his insistence that $5.00 for a hardback is outrageously expensive, which clearly even he doesn't believe, since he paid it. Most importantly, there is this mindset that since being an asshole is often instrumental to attaining success in the corporate world, it works for everything else. Well, it doesn't. It pisses me off and makes me mock you for the arrogant jerk you are. I was inches away from doubling the price out of spite, and you know what? In retrospect, I kind of wish I had.
So there they are: the seven horsemen of my diminishing capacity to be pleasant and open-minded. Place your votes...every comment helps fund The Center to Promote Justification for Contempt.
I have decided to give out an award. I shall call it The Dumbest Customer Ever Award. This award will not be a statue or plaque; it will be a small piece of my brain forever devoted to mocking the one lucky customer who wins it. Every time my conscience taps against my skull and suggests I lighten up, cut people a little slack, whatever, I will take shelter in that piece of brain. And I will call it...
The Center to Promote Justification for Contempt.
There will be seven contestants. Seven, because I'm still trying to think of an eighth. Oh, what the hell - seven is fine.
OK.
Now, there are rules to this contest. The first rule is that none of the nominees be mentally retarded. By definition they must be at least somewhat deficient, but I draw the line at retarded. See? I can be nice. The second is that they must be eighteen or older. No minors shall be ridiculed in this contest, not because I'm nice, but because it's too easy. I shan't abide laziness. The third is that English be their first language, as it seems unfair to make fun of people when the problem lies in faulty communication instead of thought (or lack thereof). And the fourth is that rude behavior and weirdness on the part of the nominees not be factors in voting. Voters should base their decisions purely on stupidity.
So, without further ado, here are the nominees:
Contestant #1:
Woman standing at cash register with book in hand: I'd like to check this out.
Me, having misheard her as saying "I'd like to check out": Okay. That'll be $6.36.
Woman: What do you mean?
Me: This book - it costs $6.36.
Woman: But I don't have any late fees.
Me: Late fees? ...This is a bookstore, not a library.
Woman: Really?
Me: Yes...
Woman: It looks like a library.
So many clues revealing the function of this business...so few powers of observation. Did she not notice the price tags? The sign out front advertising "Book Trader: New & Used Books"? What about the signs explaining our credit policy, or the cheery, brightly-colored ones alerting the world that, yes, "WE HAVE GIFT CERTIFICATES!"? I can forgive her for not seeing the cash register, since we ring up transactions on the computer and the cash drawer is hidden below the keyboard, but good Lord, lady, unless you've never shopped before, that's no excuse.
Contestant #2:
Woman holding up two different books: What is the difference between these two books?
Me: Well, um, they're different books...
Woman, condescendingly: Yes, I know that. But what is the difference?
Me: I'm sorry, but I'm not really sure what you're asking me.
Woman: I mean, are the stories different? Are they by different authors?
Me: Well, yeah. They're different books.
Woman: That's not what I asked.
This one baffles me because, while it apparently did occur to this woman that these two books were not the same, she was at a loss as to how this was so. One would think that to move past point A (these books are the same), one would have a reason (because they look nothing alike), which would take her immediately to point B (there is no need to ask such an asinine question). Not this lady. I would love to get inside her head to see in exactly which directions her neurons fire. Something tells me it's a mess in there, like a Christmas tree with too many lights - or my apartment.
Contestant #3:
Woman with preteen daughter: What is fiction?
Me: What is it...?
Woman: Is it true? Or not true?
Me: Oh! It's not true.
Woman: Really?
Me: Yep.
Woman: I thought it was true.
Me: No, that's non-fiction.
Woman: Oh. Huh.
This one isn't as outrageously idiotic as some of the others, but it's idiotic enough, and there is the added horror of the fact that this woman has a child. Who needed a work of fiction. For a book report. You want to know why our nation's children are so stupid? Too many morons never practiced putting the condom on the banana in sex ed. Most people can figure out how to get it on themselves, but let's face it: some people need assistance. Solution? Bring in the bananas. And the condoms. And do away with this abstinence-only crap once and for all.
Contestant #4:
Woman holding up book with sticker reading "signed by the author": Signed by the author? What does that mean?
Me: Um...it means it was autographed by the woman who wrote it.
Woman, blankly: Whatever that means.
How can you not know what an autograph is? That's what I want to know. Or an author? Or a signature? Or...ugh. I don't even know what to say about this one. My wit has failed me. Damn you, wit. Damn you for deserting me when I need you most.
Contestant #5:
(I feel silly posting this again, since all you really need to do to read it is scroll down to the previous entry, but for the sake of completion I will include it a second time.)
Middle-aged woman with husband, reading title of book: Old Money. That's money that's not new. All rich people now are new money. And that's why we had the Titanic, so we could kill off all the old rich people and start over with new rich people.
Quickly followed by...
I told you Condoleeza would run. She'd make such a better president than Hillary - I really hope she wins.
Let me get one thing out of the way right now: conspiracy theorists annoy me. I'm not exactly a history buff, but it seems to me that history is interesting on its own without making up crap about aliens, or poisoned produce, or, I don't know, crashing ships into icebergs so rich people die. As for the second quote, let me first note, in fairness, that she was looking at a copy of this book. That said, when was the last time she watched the news, opened a paper, or crawled out from beneath the rock she apparently lives under? That's right - never.
Contestant #6:
Woman, to friend: It says here this book is $15.95. Is that closer to fifteen dollars, or sixteen?
Friend: I'm not sure. I think it's fifteen.
I almost didn't include this one because it's so stupid. It's the kind of stupid that makes me wonder if including it violates my rule about exempting the mentally challenged. It illustrates the same problem suffered by Contestant #2, but it's so much worse. At least with Contestant #2, getting to point B involved looking at two books and noting the differences. With this, all you have to do is recognize the number nine. So if it turns out that these women are mentally challenged, I apologize. Aside from this exchange, I saw no others signs of it.
Contestant #7:
Obnoxious guy at cash register: Senior discount.
Me: Sorry, we don't have a senior discount.
Guy: Well, maybe you should get one. Say, right now.
Me: I'm sorry. I would, but that's not my decision.
Guy: So I have to pay full price for this?
Me: Well, yes...
Guy: Why can't I have a senior discount?
Me: That's not my decision to make. It's up to my bosses if we have a senior discount or not, and as of now we don't. I'm sorry - I'd give you one if I could.
Guy: [Mumble] must be a republican.
Me: Um, no, they're not republicans.
Guy: No, I said you must be a republican.
Me: No, I'm not.
Guy: Then why can't you give me a senior discount?
Me: Because I'm not authorized to do so. I'm just doing my job.
Guy: Well, I don't like the way you do your job.
Me: That'll be $5.30.
Guy: What would it be with a senior discount?
Me: I don't know.
Guy: I bet it'd be less.
Me: Yes, I'm sure it would.
Guy: This is a ridiculous price for this book.
Me: It's 80% off the cover price, which is more than you'd get at most used bookstores.
Guy: Oh.
At first glance this is more rude than stupid, but then again, a lot of rude people are stupid, and this guy definitely qualifies as such.
There is, for example, his belief that calling me a republican will shame me into handing out a discount, when in fact it just annoys the crap out of me, because I am not a republican, thank you very much, and what does that have to do with senior discounts anyway? Then there is his insistence that $5.00 for a hardback is outrageously expensive, which clearly even he doesn't believe, since he paid it. Most importantly, there is this mindset that since being an asshole is often instrumental to attaining success in the corporate world, it works for everything else. Well, it doesn't. It pisses me off and makes me mock you for the arrogant jerk you are. I was inches away from doubling the price out of spite, and you know what? In retrospect, I kind of wish I had.
So there they are: the seven horsemen of my diminishing capacity to be pleasant and open-minded. Place your votes...every comment helps fund The Center to Promote Justification for Contempt.
Labels:
awards,
contempt,
contests,
customers,
rampant stupidity
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